Evolution of Customer Support: Then and Now

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Whether itÂ’s your shopping habits, your online behavior, your business activities, just everything has barged into an entirely new dimension for the sole reason, because of the technological revolution. ItÂ’s a digital age now, where everythingÂ’s connected to each other and the only thing thatÂ’s keeping it all together is technology. Customer service is just in the middle of it all, and the one thing that has been the same since the 1800s, is the focus on customer. LetÂ’s take a look.

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